There is a well-known quote from ancient times that says, “We have two ears and one mouth so that we can listen twice as much as we speak.” Although it’s been 2,000 years since the Greek philosopher Epictetus spoke those words, they are as powerful now as ever before.
America is undergoing a seismic shift in its culture and its societal institutions. Whether due to the pandemic or the ongoing call for social justice, companies around the world are reevaluating the roles they play and how they can be a part of the solution.
What should business executives do? They can start by looking no further than their employees and heeding that ancient phrase reminding us to listen to others. The C-Suite needs to know what their workers are seeing, thinking, and saying in order to ensure their current and future health and well-being.
Now more than ever, leaders must engage their employees and hear their views on important issues. These efforts could range from online surveys to town hall meetings to one-on-one interviews. Listening to the views and thoughts of others can lead to profound and positive changes within an organization. These efforts should be a part of a broader internal communications plan for the entire company.
If you’re interested in discussing how a strategic communications plan can benefit your organization, please contact Michael Best Strategies. We are here to help!